Find quick answers to common questions about orders, payments, delivery, and returns.

Orders & Delivery
How can I track my order?
Once your order is dispatched, tracking details are shared via SMS or WhatsApp.
How long does delivery take?
Delivery usually takes 2–5 working days, depending on your location.
Can I cancel or change my order?
Orders can be changed or canceled before dispatch only.

Payments
What payment methods are available?
• Cash on Delivery (COD)
• Bank Transfer
• Online Payment (where available)
Is COD available everywhere?
COD availability depends on your city and courier coverage.

Returns & Refunds
What if I receive a damaged or wrong item?
Report the issue within 48 hours of delivery with clear photos or video.
When will I get my refund?
Approved refunds are processed within 7–10 working days after inspection.
For details, please review our Refund & Return Policy.

Warranty & Authenticity
Are products original?
Yes. We sell 100% genuine products only.
How does warranty work?
Warranty claims are handled directly by the brand’s authorized service centers.

Contact & Support
Email: ctech7704@gmail.com
Phone / WhatsApp: 03144336065
Support Hours: Monday – Saturday | 3:00 PM – 11:00 PM
Sunday | Closed